7winer Privacy Policy

1. Introduction

7winer ("7winer," "we," "us," "our") is committed to protecting the privacy and personal data of all players and visitors who use the 7winer platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of the 7winer website and services.

This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). 7winer acts as the personal information controller in respect of the data it collects from players and visitors.

We encourage you to read this Privacy Policy carefully and in full. If you have questions about any part of this policy, please contact us using the details provided in Section 14.

2. Data We Collect

7winer collects personal data that is necessary to provide our services, verify player identity, process transactions, and comply with our legal and regulatory obligations. The categories of personal data we may collect include:

We do not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected, we apply additional safeguards as required by applicable law.

3. How We Collect Your Data

7winer collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access and interact with the 7winer platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Data received from payment processors (such as GCash and Maya), identity verification service providers, fraud prevention partners, and regulatory databases, where permitted by law.
• Publicly available sources: Information from publicly accessible databases or records where relevant to our compliance obligations.

4. How We Use Your Data

7winer uses your personal data for the following purposes:

• To create, manage, and maintain your 7winer account.
• To verify your identity and age (21+) in compliance with PAGCOR regulations and applicable Philippine law.
• To process deposits, withdrawals, and other financial transactions.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and respond to your inquiries and complaints.
• To send you account-related notifications, security alerts, and promotional communications (where you have opted in to receive them).
• To personalize your experience on the 7winer platform based on your preferences and usage patterns.
• To monitor gameplay for responsible gaming purposes and to enforce our responsible gaming tools.
• To comply with our legal, regulatory, and reporting obligations under Philippine law and PAGCOR guidelines.
• To improve the 7winer platform, develop new features, and conduct internal analytics and research.

5. Legal Basis for Processing

7winer processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and service delivery.
• Legal obligation: Processing necessary to comply with applicable laws and regulations, including PAGCOR licensing requirements, anti-money laundering obligations, and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Data

7winer does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary and in accordance with applicable law:

• Payment processors: GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to facilitate deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance.
• Fraud prevention and security partners: Service providers that assist 7winer in detecting and preventing fraudulent activity and ensuring platform security.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent authorities, where required by law or court order.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers engaged to support the operation of the 7winer platform, subject to strict data processing agreements.
• Professional advisers: Lawyers, auditors, and accountants where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

All third parties with whom 7winer shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than those specified by 7winer.

7. Data Retention

7winer retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

• Active accounts: Personal data is retained for the duration of your account relationship with 7winer.
• Closed accounts: Following account closure, 7winer retains personal data for a minimum of five (5) years in compliance with PAGCOR requirements and anti-money laundering regulations.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Marketing data: Data processed on the basis of consent for marketing purposes is retained until you withdraw your consent or request deletion.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 7winer's data retention and disposal procedures.

8. Cookies & Tracking Technologies

7winer uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate and improve the platform, analyze usage patterns, and deliver a personalized experience.

• Essential cookies: Required for the platform to function correctly, including session management, authentication, and security. These cannot be disabled.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the 7winer platform, helping us identify areas for improvement.
• Preference cookies: Used to remember your settings and preferences, such as language and display options, to enhance your experience.
• Marketing cookies: Used to deliver relevant promotional content based on your interests, where you have consented to receive marketing communications.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 7winer platform.

9. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 7winer:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed.
• Right of access: The right to request a copy of the personal data 7winer holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

10. Data Security

7winer implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 7winer platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls and role-based permissions limiting access to personal data to authorized personnel only.
• Regular security assessments, vulnerability testing, and penetration testing of the platform.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7winer will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations.

While 7winer takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your 7winer account credentials.

11. Children's Privacy

The 7winer platform is strictly intended for persons who are at least 21 years of age. 7winer does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete such data and close the associated account.

If you believe that a minor has registered on the 7winer platform, please contact us immediately using the details in Section 14.

12. Third-Party Links

The 7winer platform may contain links to third-party websites or services for informational purposes. 7winer is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

7winer reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will provide reasonable notice to registered players via email or a prominent notice on the platform prior to the changes taking effect. The "Last Updated" date at the top of this page reflects the most recent revision.

Your continued use of the 7winer platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated policy, please discontinue use of the platform and contact us to close your account.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 7winer Data Privacy Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.